Shipping policy

SHIPPING POLICY
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FREE SHIPPING ON EVERY ORDER

Every single order ships free — no minimum purchase, no hidden fees, no exceptions. Free shipping is applied automatically at checkout.

ORDER PROCESSING

- Processing time: 1–3 business days (Monday through Friday)
- Orders placed on weekends or public holidays are processed the next business day
- You will receive a shipping confirmation email with your tracking number once your order leaves our facility

DELIVERY TIMELINE

Standard delivery: 5–9 business days after shipment
Combined with processing: estimated total of 6 to 12 business days from order date

Delivery estimates are not guarantees and may vary due to carrier volume, weather, or other factors.

SHIPPING ZONES

We currently ship to:
- Mainland Spain (Península)
- Balearic Islands

We do not ship to the Canary Islands, Ceuta, or Melilla at this time.

TRACKING YOUR ORDER

Once your order ships, you will receive an email with:
- Your tracking number
- A direct link to the carrier's tracking page
- Your estimated delivery window

If you do not receive a shipping confirmation within 3 business days, check your spam folder and contact us if needed.

DELAYS & ADDRESS ISSUES

Delayed packages: If your order has not arrived within 15 business days of the order date, contact us and we will investigate.

Incorrect address: We are not responsible for delays or losses caused by an incorrect address at checkout. A re-shipping fee may apply for a second delivery attempt.

Last updated: June 15, 2026